Magic Health for Eating Disorder Programs
Deep Insights. Compassionate Care. Smarter Decisions.
Turn Every Call into a Path to Recovery
magicHealth helps eating disorder programs analyze client and family conversations to uncover admission barriers, risk signals, and engagement gaps—so your team can guide individuals into care with confidence and compassion.
The Challenge
For families facing eating disorders, every conversation can mean the difference between hope and hesitation. Eating disorders are not just about food — they are mental health conditions, often tied to multiple diagnoses. Yet when families reach out, more than 50% don’t get the answers they need. That means missed signals. Delayed care. And too often, families walking away without support. Even strong programs struggle — because vital cues like hesitation, relapse risk, or heightened anxiety are easily overlooked in the moment.
The result? Lost admissions, delayed treatment, and eroded trust.
Our Solutions
Magic Health transforms the high-stakes conversations into actionable intelligence. We analyze every word, tone, and pause in calls to detect key patterns that impact outcomes.
Admission barriers
Uncovering financial, readiness, insurance, or stigma challenges that block treatment.
Risk signals
Detecting relapse mentions, family stress, and urgency cues that demand timely action.
Engagement gaps
Identifying confusion, hesitation, or unanswered questions that erode trust.
Staff receive prompt coaching with the technical and clinical depth appropriate for their role, helping them guide calls with empathy and support families in taking the next step toward care. Leaders gain clear dashboards that show exactly why calls convert — or don’t — so they can close gaps, train staff, and improve outcomes.
What we offer
Key Features
Barrier Detection Across the Journey
Identify obstacles from first inquiry through follow-up, whether financial, emotional, or logistical.
Conversion & Retention Insights
See where trust breaks down during assessments, enrollment, or participation — and address gaps before drop-off.
Role-Specific Coaching
Prompt coaching with the right clinical and technical depth for each stage of the journey, from intake to ongoing care.
Engagement Dashboards
Track member sentiment, dropout risk, and participation trends across the full care pathway.
Recovery Continuity
Flag relapse risks or post-participation signals early, ensuring members stay connected to care.
Real Impact for Your Program
Magic Health improves member experience and team performance by turning every call into clear insights that boost outcomes and build trust.
More members into care
Families find answers and support, leading to higher admissions and fewer dropouts.
Faster recovery pathways
Quicker movement from first inquiry to treatment and long-term participation.
Improved safety and Outcomes
Early detection of relapse or mental health risks reduces crisis events.
Empowered Staff
Teams feel confident handling complex, emotional conversations at every stage.
Stronger Program Reputation
Clear communication and measurable outcomes build trust with families, referral partners, and payors.
Knowledge Base
Capturing each learning and experience to prevent repeat mistakes.