Increase Conversion.
Reduce Cost to Serve.
Improve Access to Therapy.
Magic Health is an AI-powered performance platform for Home Infusion Therapy (HIT) and Ambulatory Infusion Centers (AIC), transforming conversations, intake, and operations into measurable outcomes.
- Increase referral-to-start conversion in real time
- Automate intake into CareTend or any EMR
- Gain real-time operational and financial visibility
- Optimize every chair, every hour with Infusion Buddy
The Challenge
Infusion Growth Is Not a Demand Problem — It's an Execution Problem
Infusion providers today face consistent challenges across the care journey. The gaps are operational — not clinical.
- Referrals don’t always convert to therapy
- Intake is manual, fragmented, and time-intensive
- Scheduling is complex — chairs, staff, and therapy requirements are hard to balance
- Patients and providers experience delays and confusion
- Leaders lack real-time visibility into where revenue and time are lost
Lost Revenue
Referrals that don't convert represent unrealized growth potential
Higher Cost-to-Serve
Manual workflows and inefficient scheduling drive rework and operational drag
Delayed Access to Therapy
Patients wait longer — affecting outcomes and satisfaction
The Platform
One Platform. Four Critical Capabilities.
Magic Health is a purpose-built platform for infusion providers deployed rapidly and configured to your workflows without custom development.
Conversation Intelligence & Real-Time Coaching
Increase Conversion at the Front Door
Analyzes every conversation across referrals, intake, patient engagement, and payer interactions — guiding teams in real time to capture accurate information and navigate requirements.
- Capture complete and accurate information
- Navigate payer and authorization requirements
Outcomes
- Higher referral-to-start conversion
- Improved first-call resolution
- Reduced delays and drop-offs
Intake Automation to CareTend or Any EMR
From Document to Workflow — Automatically
Extracts hundreds of data elements from faxes, PDFs, and clinical documents — orchestrating benefits verification, prior auth, and intake workflows directly into CareTend or any EMR.
- Benefits verification & prior authorization
- Patient intake and documentation
- Automated task routing and follow-ups
Outcomes
- 50% no-touch intake within 30 days
- Reduced rework and manual effort
- Faster time to therapy
Real-Time Intelligent Dashboards
See What's Broken. Fix It in Real Time
Combines operational metrics with conversation-derived insights, giving leaders a real-time view of performance at every level — from referral drop-off to delay drivers.
- Where referrals are dropping off
- Why intake requires multiple touches
- What is driving delays across stakeholders
Outcomes
- Identify revenue leakage instantly
- Improve operational efficiency
- Drive continuous performance improvement
Intelligent Scheduling & Capacity Optimization
See What's Broken. Fix It in Real Time
Infusion Buddy automates complex infusion operations by balancing clinical needs and facility limits in real time. This system delivers:
- Dynamic Balancing: Optimizes chair and staff allocation based on therapy protocols and patient acuity.
- Capacity Growth: Increases throughput within existing hours and facility constraints without adding overhead.
- Seamless Coordination: Prevents care gaps through automated patient reminders and real-time alerts.
Outcomes
- >30% improvement in operational efficiency
- Higher chair and staff utilization
- Reduced scheduling delays and care gaps
- Improved patient experience and adherence
What Makes Us Different
Not Just Automation. Measurable Outcomes.
Magic Health is designed to improve the entire infusion workflow — from first conversation to therapy delivery. Unlike point solutions, we connect conversations, documents, workflows, and scheduling into a single performance-driven platform.
Connected Intelligence
We connect conversations, documents, workflows, and scheduling into a single continuous view — no fragmented point solutions.
Invisible Insights, Surfaced
We surface insights otherwise buried in interactions, handoffs, and scheduling gaps — making the invisible visible.
Purpose-Built for Infusion
Configured specifically for HIT and AIC — including intelligent scheduling via Infusion Buddy — deployed rapidly without custom development.
Measurable Business & Clinical Outcomes
Every capability ties to KPIs you can measure: conversion rate, cost-to-serve, chair utilization, and time-to-therapy.
Proven Impact
What Infusion Providers Typically See
Based on typical ranges observed across infusion providers
40–70%
Referral-to-Start Conversion Range
Across infusion providers
>50%
Intake Automation
Within 30 days of go-live
30%+
Operational Efficiency Improvement
Measured across workflows
30%+
Scheduling Efficiency Gain
Via Infusion Buddy
30–60
Days to Measurable Impact
Fast time-to-value
Speed & Confidence
Go Live in Weeks. Prove Results Fast.
Magic Health integrates with your existing systems — including CareTend in as little as 6 weeks.
We stand behind outcomes with measurable impact within 30–60 days, with performance tracked in real time.
Our Commitment
We work with you to define success upfront — and deliver against it. Performance is tracked in real time from day one.
Define workflows, connect to CareTend or your EMR, and configure the platform — including Infusion Buddy scheduling parameters — to your operations.
Integrate with existing systems. Validate data flows, intake routes, scheduling logic, and dashboard outputs.
Full deployment — real-time coaching, automated intake, intelligent scheduling, and dashboards delivering insight from day one.
Track conversion, intake automation, chair utilization, and efficiency gains — all in real time.